ERP and CRM connections
Customer, product, quotation, order and stock workflows connected around process requirements, with explicit field mapping and data ownership.
Elmalı Tech / Services
ERP and CRM integration for operations built on shared data.
We connect work across sales, manufacturing, payments, logistics and management reporting. Enterprise automation is planned around your current software and data structures.
01 / The need
Complete the workflows between your systems.
Re-entering an order as it moves from CRM to ERP, production and dispatch creates operational friction. We start with a process map and a source of truth for each data entity. Transfer frequency, access rules, field mapping and failure handling are defined before implementation.
When it fits
- Duplicate customer or order records across ERP and CRM
- Sales, production and quality data held in separate systems
- Payment, logistics and field applications that need connecting
- Management reporting assembled by hand
02 / Scope
What we work on together.
API and systems integration
Connections for payment, logistics, commerce and field applications, including authentication, retries and transaction logs.
Manufacturing and process automation
Data workflows for production planning, quality and dispatch, making hand-offs between teams visible.
Reporting and observability
Operational and management reporting connected to consistent data sources, with traceable failures, unmatched records and transfer status.
03 / Delivery
Clear steps, working deliveries.
- 01
Map processes and systems
Review software products, API access, data sources and manual transfers.
- 02
Design the integration
Define field mapping, transfer direction, update frequency and failure scenarios.
- 03
Pilot and validate data
Connect a critical workflow first and check record consistency and user acceptance.
- 04
Launch and monitor
Agree the transition plan, monitoring and maintenance responsibilities before going live.
04 / From our portfolio
Proline Enterprise Transformation Programme
A digital operations backbone from sales to dispatch.
Our existing Proline PVC Door and Window Systems programme unites sales, ERP, production planning, quality, exports and management reporting in one working system. It illustrates an operational approach to ERP/CRM integration beyond a single data connection.
Explore the project ↗05 / Questions
Before we start.
Do we need to replace our ERP or CRM?
Not every integration requires a product change. We examine APIs, data access, versions and licence constraints. We work with available interfaces and identify any additional modules during discovery.
Which ERP and CRM systems can be integrated?
Suitability depends on APIs, database access or file exchange as well as the product itself. Share your product and version so we can assess the connection method and scope.
Is this a ready-made CRM product?
This service focuses on enterprise systems integration and process automation. We connect existing products and develop custom modules where needed. Licensing, migration and development are defined separately in the proposal.
Next step
Let's design the workflows between your systems.
Tell us which ERP and CRM products you use, what data needs transferring and which manual task takes the most time. We work from Izmir and Istanbul with organisations across Türkiye.
contact@elmalitech.com